Privacy Policy
At Rawfade Clothing, your privacy and trust are important to us. We are committed to protecting your personal information and providing a safe and secure shopping experience. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase from us.
Please read this policy carefully.
1. Information We Collect
We collect both personal and non-personal information when you interact with our website.
Personal Information
- Contact Details: Name, email address, phone number, billing and shipping address
- Payment Information: Payment method and transaction details (securely processed by trusted payment gateways; we do not store card details)
- Account Information: Login details and order history if you create an account with us
Non-Personal Information
- Device & Browser Data: IP address, browser type, operating system
- Usage Data: Pages visited, products viewed, and browsing behavior on our website
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To confirm orders, process payments, ship products, handle returns, and issue refunds
- Customer Support: To respond to your queries and provide assistance
- Marketing (Optional): To send updates, offers, or promotions only if you have opted in
- Website Improvement: To analyze performance and improve user experience
- Security & Fraud Prevention: To protect against unauthorized access and fraudulent activities
3. Sharing of Information
Rawfade Clothing does not sell, rent, or trade your personal information.
We may share your data only with:
- Service Providers: Payment gateways, shipping partners, email services, and customer support tools
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- Legal Requirements: When required by law or legal authorities
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and shopping cart
- Analyze website traffic and usage patterns
- Improve website functionality and performance
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
5. Data Security
We use industry-standard security measures such as SSL encryption and secure servers to protect your data. While we take reasonable steps to safeguard your information, no online transmission is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Request deletion of your personal data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise these rights, contact us at rawfadeclothing@gmail.com.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer required, your data will be securely deleted.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to Rawfade Clothing. We are not responsible for the privacy practices of external websites and encourage you to review their policies separately.
9. Children’s Privacy
Rawfade Clothing does not knowingly collect personal information from children under the age of 13. If such information is identified, it will be deleted immediately.
10. International Users
If you access our website from outside India, please note that your information may be transferred to and processed in India. By using our website, you consent to this transfer.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our website after updates indicates acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: rawfadeclothing@gmail.com
